Full Buyer Protection Poilcy

Full Buyer Protection for Up to 180 Days

At Amoria, we stand behind the quality of our products and are committed to ensuring your complete satisfaction. We understand that sometimes things don't go as expected, and we are here to make it right.

180-Day Buyer Protection Guarantee:

  • We offer full buyer protection for up to 180 days from the date of purchase.
  • If the product you received does not match the description provided on our website or is defective in any way, you are eligible for a full refund.

How It Works:

  1. Contact Us:

    • If you believe that the product you received is not as described or has any issues, please reach out to us within 180 days of your purchase.
    • You can contact us at amoriabrand2024@gmail.com, and we will respond within 24 hours. Alternatively, you can reach us on Instagram or Facebook, where we typically reply within an hour.

  2. Evaluation:

    • Our customer service team will review your claim and may request photos or additional details to understand the issue better.
    • If we determine that the product does not meet our standards or your expectations based on the product description, we will approve your request for a refund.

  3. Return Process:

    • We will provide you with a prepaid return label to send the product back to us at no cost to you.
    • Once we receive and inspect the returned item, we will process your refund within 5-7 business days.

  4. Full Refund:

    • We will refund the full purchase price to your original payment method. This includes any shipping costs you may have paid.
    • Our goal is to ensure that you feel confident and secure in your purchase, knowing that we will take full responsibility if something goes wrong.

Important Notes:

  • This protection applies only if the product is significantly different from what was advertised or is defective.
  • The 180-day protection period begins from the date of purchase.

Your satisfaction is our priority. We want you to shop with peace of mind, knowing that if there's an issue, we will make it right. If you have any questions or concerns, please don't hesitate to reach out to us.