Shipping & Returns Policy

Shipping & Returns Policy

At Amoria, we are committed to providing you with a safe and pleasant shopping experience. Therefore, we have created a convenient and clear returns policy to help you if you need to return an item.

Eligibility for Returns:

• Items can be returned within 15 days of delivery. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it.

Return Process Based on Shipping Method:

1. FedEx Express Shipping (4-7 Days Delivery to Door):

   • If you received your order via FedEx Express, you can initiate a return within 15 days of the delivery date.
   • We will provide you with a prepaid return label, allowing you to send the product back to us at no additional cost.
   • Once we receive the returned item and inspect it, we will process your refund within 5-7 business days.

2. Standard Shipping (7-18 Days Delivery to Pickup Point):

   • For orders delivered to a pickup point via Standard Shipping, returns must be initiated within 15 days of the date you collected the item.
   • You will need to drop off the package at a designated shipping location using the prepaid return label we provide.
   • After we receive and inspect the item, we will issue a refund within 5-7 business days.

Important Notes:

• Refunds will be credited back to your original method of payment.
• We do not cover return shipping costs for items returned after 15 days or for non-defective items returned due to a change of mind.

If you have any questions or need assistance, please contact us at amoriabrand2024@gmail.com. We typically respond within 24 hours. You can also reach out to us via Instagram or Facebook, where we usually reply within an hour.